UCD Sport and Fitness

Negative experience: Graduate member here. Facilities are great but members are constantly treated poorly. The members car park tends to be under construction (probably fair enough) or full with non-members. The college refuse to police this and so non-members can park in the members car park. The membership team refuse to do anything about it, nor do they communicate car park closure or offer any reduction in monthly membership.

Negative experience: Do not buy their memberships! Horrible experience at this place. Completely irresponsible staff who are only good at taking your money, and on top of that, they're extremely rude. From the moment I purchased their expensive subscription (even by Dublin standards), a series of problems started. First, I waited for a month for them to make my access card. I went to the reception twice a week, and for the first two weeks, they told me I had to wait for the card printer. Then, it turned out I needed to have my photo taken! Hello?? No one told me this, so I ended up waiting a month just for the access card. And that’s just the tip of the iceberg. Their office staff can’t properly enter my bank details, so my payment doesn’t go through on my bank card (important! No notifications are coming through for potential blocks or charges, meaning this isn’t a problem with my bank or my card). As a result, at the beginning of each month, I can’t enter the facility because I come at 6 or 7 AM when no one is in the office. So, I physically cannot access the service until I find a free day to come by at 10 AM when someone is finally in the office. And yet, in early September, I already spoke to one of the office workers, and he assured me that everything would be fine by October. Now it’s mid-October, and nothing has changed. On October 15, 2024, I came to the office to terminate my contract and get a refund for the initial fee because their incompetence prevented me from receiving proper service, and they refused to give me my money back. Incredibly greedy people.

Positive experience: There's goods and bads about this gym. Staff are super friendly and helpful. HOWEVER, as a UCD student. There's much more they can do in terms of rules around the gym to speed up things and make sure everybody gets a go on the machines. NOBODY should be allowed just sit there and flick through their phone mindlessly while hogging the machine. NOBODY should be Allowed just lie back on a machine like they're taking a nap. PEOPLE are here to workout not take a nap This makes me so angry It's absolutely ridiculous to be honest. Other than that Good gym and great selection of equipment ️‍♂️

Negative experience: The poolside gym actively discriminate students despite being a university sports facility. They will have staffs preventing student from entering at 2 pm and let members in freely. Also they charge ridiculous 3 euros for towels for student in the school that we pay €20,000 a year to attend and the staffs will belittle you when you show resentment towards the fee even they are students themselves and earn minimum wages(what you expect when entitled students get a little taste of power or cover their insecurities and pitifulness). In the end it’s a greedy school in a greedy country where they make any cent they can from rich old gym members and foreigners so they can pretend they are a rich country in the same level as Germany or France.

Negative experience: just tried to use the facility’s at Ucd gym I paid 134€ yesterday and was just refused entry to use the steam room at 1740 your facility’s do not close until 1830 there is nothing on your website stating last entry at 1730 nor is it in the contract I signed, I was not aware of this please change your Google times to that effect, this is not fair , and is misinformation. also to note Your facilities are dirty the steam room had bits of rubbish all over the floor and changing rooms were unclean as were the lockers in which to place clothes, what are your cleaning schedules? there is nothing mentioned about bringing your own lock to the gym to use a locker, what does the 49€/199€ signing on fee facilitate? surely you should supply a lock to new members? I will be reporting the facility’s to be checked for hygiene by the HSA Ireland, I think your lack of information has to be addressed by management

Fantastic experience: Helpful staff great induction good place

Negative experience: Terrible place ran by idiots - why cant they have pricing online? Why cant i sign up online? They make you jump through hoops and book a sales meeting with a sales office that isnt open early and is just extra awkward and annoying to get to. Then they final reveal their prices, which are ridiculous - the joining fee is almost 4 months membership. They wont do trials. They just dont want to do business it seems, but they get away with it because of a lack of competition.

Fantastic experience: If I could add 1 piece of feedback is about students on their phones camping on machines. I have 30 or 40 minutes a day for my workout, and looking at the younger fellas just browsing their phones while on the machine you need is quite infuriating. There should be a policy of "no phone allowed while using equipment".

Negative experience: Do not join this gym. Equipment maintenance is terrible; many machines are broken (some have been broken for FOUR MONTHS with no indication they'll be repaired). The gym gets quite crowded so there are queues at many machines. Worse yet, some of the student members can be quite rude. They sit on machines looking at instagram and refuse to get off even when asked politely. This gym is a massive waste of money and patience. Their reply is hard to credit. At the time of his writing they have three broken cable machines, out of four. There is often a queue for the one that works. One of them has been broken since mid-summer. Out of four lat pull-downs, two are broken and queues are developing. Many of the machines have signs of poor maintenance and could break soon.

Positive experience: Premium changing rooms are uncomfortably warm, much warmer than the reception area. Shower controls malfunction regularly. Pool lanes not policed properly by lifeguards.

Fantastic experience: Amazing pool. Friendly staff. Complete gym. Classes are great.

Fantastic experience: Fantastic facility. Pool is 50m, often 1-3 people per lane. Swimmers follow the speed restrictions for the most part which is so important if you’re training for a race/triathlon. Recommend! Couples deal is worth checking out as you’ll get a discount per person.

Fantastic experience: Great please for an early morning training session

Positive experience: Great place to train and changing rooms always clean

Positive experience: Good option for students. Very spacious but the class timetables options could improve. They are usually full and you have to book in advance.

Positive experience: The equipment in the main gym area is nice & taken care of, but it is WAY too crowded. I spend more time standing around waiting for the gym lads to back off the weight racks than I do actually lifting. I think they would benefit from having more outlined student only hours and community only hours to lessen the high density.

Negative experience: How long does it take to fix the sauna?

Negative experience: STAY AWAY! My mother had a STROKE and I had to leave Ireland for a while. They are asking me for 14 days notice to freeze my membership. Should I request my mother to have a stroke only in 14 days so I can freeze my overpriced membership? So due to the lack of support when I most need I decided to cancel my monthly membership now they want me to go to the office to cancel it o send a letter by POST, that is correct by POST to cancel it. But as I said before I'm abroad so I can't go to their office and a letter would take more than 30 to arrive. Stay away of this place!

Fantastic experience: Best pool in the country

Negative experience: Don't recommend pitch rental from these guys, unable to replace floodlights - pitch is very dark, sandy dunes and not worth the price. Staff claim bulb replacement cost of 500 euro is too high, but charge 100 euro per pitch rental for an hour!

Negative experience: Overpriced, too crowded, never clean, weights always in the wrong places, staff never seem to be doing anything. Loads of new members doing unsafe movements that need correcting. Groups of people take up machines for way too long. Super unfriendly mix of people.

Fantastic experience: Nice place

Negative experience: Oh so glad I made time to go to the gym only to find that there are restricted hours from. 4:45pm-8:15pm without them ever telling us or having it on there website. Make us watch a instructional video and couldn't add a small notice to anywhere on your website?

Positive experience: Great!

Fantastic experience: Great gym. Great pool. Always clean. Great staff. Lots of parking. Good showers and sauna. No steam at present. First rate.

Fantastic experience: Wonderful facilities, could do with an app or an updated website with better information for members, but great over all.

Fantastic experience: Member here for several years. Facilities for the swimming pool are excellent for competitive swimmers and for bringing the family. Only draw back is no membership offer for swimming pool alone.

Fantastic experience: Excellent choice for gym and swimming pool

Positive experience: Pool is OK. A bit shallow.

Fantastic experience: Great gym with pool and many courses. Great facilities and nice staff.

Fantastic experience:

Fantastic experience: Facilities and staff are second to none.

Positive experience: Needs a good deep clean and some maintenance

Negative experience: Joined in March of this year, signed on to a 12 month contract. They informed me that my monthly membership fee would be increasing by about 10% in May. I got in touch with their customer service team to ask if I could have more time at the original agreed monthly fee, or get a refund of my joining fee so I can cancel. They’ve said no to both, it’s really poor service as I wouldn’t have signed up originally if I’d known it would be a higher fee. their manager is also really difficult to communicate with and clearly has no interest in being helpful. The facilities are nice but they don’t justify the high cost compared to other gyms in the area. Now I have to take a hit on the joining fee or accept a higher monthly fee than I originally signed up for. Would not recommend to anyone considering signing up

Fantastic experience: Clean

Fantastic experience: Lovely pool and sauna steam room.

Positive experience: Great gym for adults pool, sauna and facilities are great

Fantastic experience: This fitness club is perfect and cost effective.

Fantastic experience: Love it great equipment and staff very helpful. Highly recommended

Fantastic experience: Probably the best swimming pool in Dublin. Andrea was very helpful

Fantastic experience: From both a weights and cardio perspective, it ticks all the boxes ‍♂️.

Negative experience: We were members for several years but cancelled our membership recently due to the poor service. We were mainly interested in the pool but access is poor due to childrens swimming lessons, club and college swimming teams and of course there is a huge student and faculty membership and lastly there are the members. There is only one pool and too many stakeholders for the key times. It is v expensive considering all of the above. They need to decide the business model as why have members when there is no real capacity for them. Also the attitude of the membership staff is lazy, complacent and unhelpful. Don’t waste your money.

Fantastic experience: The best swimming pool facility and the swim team is brilliant and helpful.

Fantastic experience: Great facilities.

Fantastic experience: Lots of gym machines and plenty of workout space. Pool is amazing.

Fantastic experience: Lots of gym machines and plenty of workout space. Pool is amazing.

Fantastic experience: Ok

Fantastic experience: Good facilities at the pool. The seating place infront of UCD cinema is pretty comfortable too. Would recommend the club tour.

Positive experience: Great facility with plenty of space, equipment and amenities. Service can be an issue though and the administrative side is often a nightmare to get anything sorted

Fantastic experience: Love it great equipment and staff very helpful. Highly recommended

Negative experience: TL;DR The gym has decent amenities but has an absolute terrible selection of weights. The security system is so abysmal that even the garda has said to avoid. Pros: -Pool is pretty good with some great classes/family friendly zones -exercise classes are decent, routines don’t get swapped up but the people leading it are good energy -gym is great if all you want to do is cardio Cons: There is a very limited amount of actual weights in the gym. The split seems to be about 70/30% for cardio machines/weightlifting equipment. As others have said, this is fine for a small student population but considering the tens of thousands of students on campus AND the fact that the gym sells memberships to non-students, this is unacceptable. I find about half my workouts there were waiting for benches or squat racks to free up. From what I’ve overheard, the personal trainers seem to have some knowledge which is fine for beginners, but not great for someone that needs help critiquing form over just planning diet/workouts. The BIGGEST issue is the lack of security. The gym forces every member to lock their belongings in a locker in the change room using their “own” locks (which I suspect was bought in bulk from euro giant). The lock itself costs something like 5-10 euro. The lock combination can be either picked in about 30 seconds by a novice thief, or simply forced open with mild to moderate force. Note that THERE IS NO OTHER OPTION, if you try to keep your bag with you in a corner while working out you’ll be asked to leave. If your belongings do get stolen, the staff will “look over the security footage” and by that I mean they’ll go into a back room and scroll through Facebook/instagram on their phones for an hour. Hopefully you manage to find bus fare home at that point because the staff sure don’t care if you’re now stranded on campus. If you try to get the garda involved, they’ll let you know that THINGS GET STOLEN ABOUT ONCE A WEEK, AND THE CAMERAS/STAFF ARE USELESS. The advice the garda gave me was “avoid that gym”. Now you may say that people should not bring in valuables to the gym. This is fine for regular gyms, but considering that this is an on campus gym most students want to go to a couple classes in the morning, go to the gym then maybe study/take the hour bus ride back home since they cant afford to rent anywhere close to UCD. If this gym is your only option for weightlifting, I recommend you just do pushups and sit ups at home. At least that way you wont risk losing hundreds-thousands of euro in belongings while the staff just laugh.

Fantastic experience: Friendly staff excellent facilities

Fantastic experience: Best pool in Dublin!

Fantastic experience: With all the facilities available, great staff, very helpful.

Fantastic experience: All reception staff are so friendly. The gym and swimming facilities has everything you need even through CV19 the gym and staff are amazing

Fantastic experience: Great gym, fantastic staff.

Negative experience: No point opening at 6am if some access gates are not open until 6.40am

Positive experience: Comfortable place to work out. Staff friendly

Negative experience: No way of getting in to gym without student card even if you have all other student identification?? Staff were so unhelpful with my situation aswell

Fantastic experience: Excellent gym

Fantastic experience: My favorite gym. It's well equipped and accessible

Fantastic experience: The best place during Irish Winter. Big jacuzzi, wet and dry saunas, snow, shallow cold bath, warm stone bench, gender free changing facilities. 50 meters to pub. Not enough bike parking frames.

Fantastic experience: Best facilities and well qualified trainers.

Fantastic experience: Nice and we'll maintained place. Every UCD student go there at least once in theirs UCD time.

Fantastic experience: A bit expensive, but the 50 mtr pool, gym and grounds to run around it worth it. Giving out towels to members is very handy

Fantastic experience: Longest pool in Ireland, size of Olympics pool!

Fantastic experience: Good for fitness

Positive experience: It's clean and the machines are very nice but its usually very busy.

Fantastic experience: Ci sono sport e attività per tutti i gusti. Lo staff è estremamente cordiale e disponibile. L'ambiente è pulito e spazioso.

Negative experience: I don't understand why people are not wearing masks indoors at UCD. I wear one until I start changing and put it back on while changing to leave. Its Easy, not annoying and could make a difference.

Fantastic experience: Best gym in Dublin

Negative experience: This is the most disgusting gym I have ever been to in my life and I won’t recommend it to anyone, as a fitness instructor I have been to lost of commercial gyms and this one doesn’t even deserve to be called a gym. The free weights equipments are so few, most spaces have been taken by the machines. There is only two squat racks which aren’t ideals. There is no deadlift platform. The fitness instructors don’t even indict members which is very unprofessional. If the student levy didn’t go to the gym I swear I wouldn’t have agreed to this mess at all. It’s way below standard and I intend to raise a complaint with student Union so this won’t be maintained by student levy.

Negative experience: Very poor , not worth membership fee( which is extortionate) Facilities are outdated,The members gym and performance gym are very poorly equipped, most of the space in the gym is taken up by running machines and rowing machines or bikes , which are useless to most users ,leaving an a tiny space for free weights area.In the members gym there is only 2 squat racks and no space for deadlifts etc. Gym actually closes at 5:30 as you can’t enter past then ,on weekends at 6:30 which is far to early ,in general local gyms close at at least 10 pm.Frequently on week days the gym is closed as it’s too busy , they do not let members know this instead you can only find out when you arrive.The showers are faulty in changing area. The pool is the only redeeming feature ,undoubtedly needs major renovations and improvements to lay out stay well away!

Fantastic experience: UCD sports! Movimente-se!

Fantastic experience: Superb facilities and excellent staff

Negative experience: Was a member there a year and a half. It's a decent gym with limitations. The best thing about the place is the classes but you have to quick to sign up or you'll never see a class. Gym itself is always packed so that's kind of off putting and the area is small too. Give the instructors a raise, they are all great, helpful and know their stuff. I just cancelled my membership and one thing that annoys me is how the sales staff always seem so rushed even though it never seems busy in their area. Went to cancel and when I asked for a cancellation email or some kind of form as proof, I was told to take a picture of the form I filled out with the salesperson. How can a simple email be so much trouble, I don't think I would ever want to be a member here again.

Positive experience: Has all the facilities you need. Not 5 stars because the temporandium has gotten a bit old.

Fantastic experience: Muy buenas instalaciones

Fantastic experience: Amazing 50m swim pool.

Fantastic experience: Brilliant

Positive experience: Well organised good classes well maintained watt bikes

Fantastic experience: Very modern and fully equipped gym also an amazing 50m pool

Fantastic experience: really well equipped gym, top notch tepidarium

Fantastic experience: Im sure it's the best swimming pool in ireland (6 big lane 50 mt olimpics standards). water is clear and they use lot of filter and very little chlorine. The sport center has football filed, climbing was, tennins and basked but the gym is not so good - small and packet.

Fantastic experience: Well equipped and clean gym. Better to go before 5 pm if u can, after 5 it can get a bit busy. Lovely and very knowledgeable staff. I took Pilates classes n I have to say they were one of the best I ever been. Dressing rooms are spacious and clean too. They give towels for members ( not for students). The gym has a coffee shop to chill after workout :)

Fantastic experience: Great facility,Olympic size pool with good thermal Suite. Very clean and well maintained

Fantastic experience: Best gym and pool facilities

Fantastic experience: Good and clean equipment , friendly staff, good advises from the staff. Price quite high but it's worth it. At least 5 assessments in the first 20 days you go to improve your program. If you do have the budget, I recommend UCD.

Fantastic experience: Great facility. Staff, particularly Ethan, Friendly and professional

Fantastic experience: Great swimming pool, very clean and lots of facilities

Fantastic experience: Excellent gym with good equipments. Training is a little expensive, especially for students but the trainers are very helpful

Fantastic experience: Excellent facilities, though nobody cleans the sweaty equipment after use (because there are no towels or wipes --ew).

Fantastic experience: Best sports facilities in the whole country and the staff is really professional and discrete.

Fantastic experience: Great gym and Olympic sized pool

Fantastic experience: It's only missing a running track. I love the Olympic swimming pool, the sauna and jacuzzi, and the gym facilities are pretty good. Changing rooms, toilets and showers are usually quite clean.

Fantastic experience: Best facility provided by UCD. Well maintained and fully equipped gym.

Positive experience: The equipment is pretty decent. The gym is quite clean as well. However, it is far too crowded. It's a gym that would be well suited to serve strictly college students, but since UCD is a large college AND they sell memberships to non students, the gym is usually very crowded.

Fantastic experience: Awesome pool

Negative experience: Music is way to loud

Fantastic experience: Lovely pool and facilities