1escape Health Club

Fantastic experience: I’m genuinely happy with my experience at Iconic Health Clubs Smithfield. From the first day, everything was well-organised and clearly explained, and I felt well-supported throughout the process. The environment is clean and pleasant, making the overall experience very positive. Special thanks to Ilayda for her support, attentiveness, and helpful attitude.️

Negative experience: The best gym ever

Negative experience: That is the most terrible gym you could possibly walk into. Nothing makes sense The swimming pool has been closed for more than two months and still the same fee. There is no space to stretching, they close the space to do classes even though there would be other empty spaces, so you don’t have access to any weights or dumbbells. The music is so laud you can’t hear your own even though you have very good headphones. There is always some machine broken, lot of treadmills everywhere that nobody use and then there is just one hip aduction machine so you have to wait or you just skip it just like the legs press or the shoulder press. The stuff is quite rude and not helpful at all. Many days I could not do some exercises because I would find the ankle strips and nobody was willing to help. Also sometime people don’t remove the weight from the machine and when I asked help to the stuff to remove the help was denied. Also there is 3 month cancellation policy which I m not even sure if it is legal.

Fantastic experience: I have a very positive experience with trainers. they are all professional. A wide range of various forms of training. I miss the swimming pool, but you informed me about that as well. just keep doing what you've been doing.

Negative experience: This is the third rescheduling of the pool area reopening. Due to ongoing renovations which have been repeatedly delayed - all members are unable to use the pool facilities, and yet we're still required to pay the full membership fee. On top of that, I can't cancel my membership because of the three-month notice period, which is frankly an unreasonable practice specially due to this circumstance. In the end, all members end up being held hostage by the gym's administration.

Negative experience: It’s 120 a month which isn’t cheap and honestly it’s not worth it. There aren’t enough benches in free weight section and it’s ALWAYS packed - I’ve never been able to complete my programme in full. My wedding ring was stolen out of my locker while my back was briefly turned so can’t say much of the other customers, and you’ve to give three months notice to cancel. The only reason I’m not giving it one star is because the pool area is actually quite nice.

Fantastic experience: Iconic Smithfield has such a great community vibe. You walk in and everyone knows your name, the atmosphere keeps me motivated every time i go. the management is always improving things and really listens to feedback. i genuinely look forward to coming here every day

Negative experience: I hope that during the 3 week closure of the pool facilities, they actually repair the sauna and do not persist with the “DIY” job they did a few months ago, which reduces the capacity by about 30–40%. I also hope they take the opportunity to replace the overhead cold shower handle (outside the steam room) with one that doesn’t break down an average of 6 days a week.

Negative experience: Glad to have quit this place. As the price went up, the quality went down. Got all new dumbbells but reduced the selection by dumping the 14s and 16s. Men's locker room is like a sauna. Trainers (apart from Dave and Barbara) act like they own the place. Machines and facilities out of service on a daily basis. I took the below photos on the gym floor on ONE DAY. A superficial paint job and a rebrand is all well and good, but the essentials are sorely lacking.

Negative experience: Fix your phone

Negative experience: Guys trust me & the other bad reviews you see.. This place is a cesspool. The 3 month notice in cancellation is absolutely appalling. The staff? They are not friendly they are fake. Big difference. The place is not worth the price they ask for. I spent over 8 months in this gym. Many times I ran into issues mainly around staff who wore just very arrogant for no reason. Or very "Oh look at me I'm the boss" if you're aware of body language & people in general. You'll understand exactly what I mean. This gym for what they charge is a total rip off. If this gym cost 30€ a month it would have 4 stars. But at 120€ a month & you have to give a 3 month notice to cancel. 1 star. The price & the experience is completely off. Dont make the same mistakes. Look for a better gym.

Fantastic experience: Ace gym - loads of machines- had a great first session!

Fantastic experience: I should move house to the best place!

Fantastic experience: I should move house to the best place!

Positive experience: Iconic Health Clubs in Smithfield is a solid pick. The space feels modern and well thought out — plenty of room to move, good equipment, and clean facilities. The layout lets you work out without feeling cramped, which is a big plus. Staff are friendly and professional, and they seem genuinely invested in helping members. You don’t feel like just another number — there’s a human touch. The location is also very convenient: easy to get to, close to amenities, which makes it practical for dropping in before or after work. If you’re looking for a gym that balances quality, service, and ease, Iconic Health Clubs delivers well.

Positive experience: It was great while it lasted, but the pool will be closing soon, and unfortunately, clients are not being informed properly. On top of that, they require a three-month notice to cancel, which feels unfair—especially for long-term members. If you’re considering this gym for the pool, I’d recommend saving yourself the hassle. They may say nothing is wrong, but the reality is different. In the end, they’re just trying to push clients into taking other membership deals and signing up for non pool classes instead. Inform the clients accordingly is the least you could do for the amount of money you make from the members.

Fantastic experience: Amazing club, staffs are so friendly

Positive experience: The 3 month cancellation fee is not a good look for the company. Things change, people move location, job etc They have too much of a focus on increasing revenue at the expense of the customer experience. When I joined, what got me to join was one of the staff mentioned they could waive the cancellation period and it’s not strict, so not to worry. (I mentioned at the time I was looking at a few other gyms) but when I mentioned this to the lady upon cancelling, she said she’s surprised someone ever said that. She seemed almost offended even though it technically doesn’t affect her. For the price u pay, I think it should be a better experience. I was there a year and a half, and there was no thank u, or anything. Just made feel bad for mentioning what I was told, and they just took my last payment, held out the card machine and didn’t even look me in the eye when I said thank u, bye. Even though I was respectful and honest. They need to improve their customer service overall and train their staff better.

Negative experience: The worst gym ever! The staff is so disrespectful!

Negative experience: They mandate 3 months notice period to cancel membership.Unfortunately one can't forsee all life situations and the policy isn't fair.

Negative experience: Black mould all over the ceiling in shower room and bad smell. Rude staff, can not book classes. Sauna always over crowded. Over priced gym for the facilities. Avoid.

Negative experience: I was in the area for one day. I wanted to use the pool, but the minimum fee to enter was €150.

Negative experience: I was only considering the membership and have already experienced very unpleasant customer service. They definitely don’t need any new members.

Fantastic experience: Best gym in the region

Negative experience: Date of visit: 20 July 2025 ,15:30. I went to 1Escape Health Club looking for a day pass to work out. At reception I explained that I was passing through Dublin and that both their website and third-party apps advertise single-day entry. However, the staff member refused to sell me one and offered no clear alternative , while other people (local customers, according to the staff member) walked in without any trouble. Before I to speak with a manager I was told that “only members can use the facilities” They didn’t offer me a membership sign-up or the option to book another day; they simply said no. I felt discriminated against because the treatment I received was different from that given to other customers, and no objective reason was provided. Why this matters: In other countries—Spain, where I live, for example—such behaviour could be considered an exclusionary practice. I suggest that 1Escape review its walk-in policies to avoid decisions that could be perceived as racist or as unequal treatment towards international visitors. A disappointing experience that contrasts with the “premium” reputation they advertise. Until they offer truly accessible day passes for everyone, I would not recommend this gym to travellers.

Fantastic experience: Lovely gym with modern, functioning equipment. Locker room is spotlessly clean.

Negative experience: I’d like to say that the gym is very good, but the cleanliness of the bathroom specifically the shower area is quite poor. The dirt doesn’t appear to be from just one day; there are crusty buildups in the grout and at the base of the walls. A good cleaning with bleach and a mop would easily solve the problem. Other than that, I have no complaints.

Fantastic experience: I really love this gym, really complete and with many classes to choose from. The pool is *chef's kiss* and it even has a jacuzzi and sauna. I could spend my entire day in here. It's worth the price.

Fantastic experience: Machines are great, place is clean and staff are friendly + changing rooms in excellent condition, I am very anxious and the fact that they always locker availability and you don’t have to wait much for the machine on busy times is great

Positive experience: Great gym, it can be busy during peak times. Would be amazing if they had bike parking

Fantastic experience: 1escape Smithfield is undoubtedly one of the top-tier gyms in Dublin. My daily morning visits were always a highlight, and I wholeheartedly recommend it. While it's on the pricier side, the overall experience has consistently been excellent. The swimming pool is definitely my favourite thing there.

Fantastic experience: has all the tools you would want

Fantastic experience: Me and Mr Wayman had a lovely time here. 5*.

Fantastic experience: One of the best gyms ever!

Positive experience: Very good but pricey

Negative experience: I used to be a member of this gym before COVID. Back then, it was always overcrowded, and the machines were in poor condition. Despite that, I was considering rejoining because Dublin has a serious lack of gym options. However, I was shocked to find that the membership now costs €120 per month—absolute madness! On top of that, they require a three-month notice to cancel your membership. Three months? Even my workplace doesn’t require such an unreasonable amount of notice! For a gym membership, this feels absurd. It almost comes across as a scam, preying on the fact that most people can’t predict when they might need to cancel—whether it’s due to moving, a new job, or other life changes. A one-month notice is standard and reasonable, but three months? Ridiculous.

Positive experience: A academia é ótima. Porém o fato de ter duas áreas de musculação no primeiro e no segundo andar não é legal. A piscina é ótima e a sauna acolhedora.

Negative experience: rude employees not helpful,

Positive experience: It's really nice gym with fun facilities including sauna, gym and classes are complementary and swimming pool is amazing.

Fantastic experience: Location is everything and love the sauna. It's great to be back.

Negative experience: Once a great gym but has gone downhill since covid. There are simply too many members, it is full all the time and the facilities are deteriorating due to a lack of basic maintenance and over use. If you can find space to workout, you most likely won't be able to shower after as there is not enough hot water. Even flushing the toilet is difficult at times. I left when they increased their price to 120 p/m which is simply not worth it, there are quieter gyms with hot water for much cheaper. I gave the three months notice to leave. Unfortunately they decided to continue charging me. I had to block the direct debit. They said this was a billing error and they would refund me. Every week I email and they say there was an error and they'll refund me now. 2 months later and there's still no refund. They even sent me an obviously fake screenshot of the bank transfer that clearly isn't confirmation of payment. I will have to go to my bank now and report fraud. I think this is no longer a reputable business, they're just trying to scam as much money as possible out of people while letting the gym deteriorate. Avoid this place.

Fantastic experience: Best gym in town. Super service, great coaching & group classes. Everything is well maintained.

Positive experience: Great facilities but no parking for customers

Fantastic experience: I have a gympass account so I have tried several gyms in Dublin and this is by far my favorite one. It's never too full, the staff is nice and the amenities are really good.

Fantastic experience: Amazing gym, it’s such an upgrade from the average Dublin gym. The health club has everything you need in terms of equipment: machines, space for free body training, boxing and cycling dedicated room. The icing on the cake is the swimming pool: long, spacious and clean. Sauna and steam room are available as well. Staff is great: special shoutout to Jessica, she gave me a tour of the gym on my 1st visit and still to this day when she at the reception she calls me by name to say hi(small details makes the difference). Monthly fee is pricy but worth every penny!

Fantastic experience: - Facilities are almost complete but the wet sauna has not been in operations for ages (almost a month to date). - There was a time when the staff would turn off the clothes dryer and hair blower even 10 minutes before closing time (3 September 2024) - this is quite frustrating. - There were a lot of times (or almost everyday as long as that specific staff is on duty) when the staff cleaner gives too much pressure (shouting stressfully) to members to go out 5-10 mins before closing time - consider being more friendly to the members going forward; members should feel comfortable; and do not cause unnecessary panic. - The staff would do the mapping 1 hour before closing time with lights on which cause interruptions to members trying to relax at the sauna area - consider doing the mapping after closing time if possible but hopefully the staff are paid during grace period from closing time for members to closing time for staff (call out to the owner). Update: The steam room was already fixed. Then no more shouting locker room cleaner. So I’m giving 4.5/5 (rounded off to 5). The 0.5 point for improvement can be related to the regular cleaning of the dry sauna as it stinks sometimes. Not sure how frequent should it be cleaned but perhaps weekly could help.

Negative experience: Disappointing. They were telling me that they will terminate my membership because i didn’t use hair cap. I will terminate membership myself. Good bye

Negative experience: An unpleasant visit here because of the rude staff. Will not recommend for my friend anymore.

Fantastic experience: Excellent gym

Fantastic experience: The best part of this gym is the staff—they're always happy and welcoming. The atmosphere is great, and the gym is usually not too crowded. It can get a bit busier on Mondays and Tuesdays around 6 PM, so I'd recommend planning your visit outside of those times. The equipment is well-maintained; they repair anything quickly, and I can't even remember the last time I saw something broken. The sauna and swimming pool are excellent, and I've never seen the pool crowded. They offer a lot of classes, though I haven't tried them yet. If you're looking for a nice, quiet environment to work out in, this is the place. No pictures as there are some signs around the gym saying it is not allowed pictures in some areas.

Negative experience: I’ve been a member of this gym for a year, and the variety of equipment here is really impressive, which has been super helpful. However, I had the worst experience tonight during a body test. First of all, no one informed me that I shouldn't exercise before the test. When the trainer found out that I had, she looked very displeased but still proceeded with the test. After the results came out, she asked me, “Did you do any strength training?” I said yes, and she acted shocked and incredulous, telling me, “I’ve NEVER SEEN anyone whose muscle level is BELOW AVERAGE.” So, she didn’t believe I was training and basically implied that I was “ABNORMAL” Well, what if she said the same thing to people who are overweight, like, “I’ve never seen anyone like this, so you must not be doing any cardio, right?” Would she dare? I felt that the trainer was extremely unprofessional and disrespectful. If this gym has any mission of “anti-discrimination,” then you should treat everyone equally. I felt discriminated against by her. Did I do anything wrong, or is it just because my muscle level is below average that I deserve her attitude? Am I supposed to be born with lots of muscle around my body? Plus, if you don’t want members to take the test within two hours of eating or after exercising, you should inform them in advance instead of appearing flustered and surprised on the spot. This is not the members’ fault—no one told us anything!

Fantastic experience: The best gym I ever used. It’s not cheap (€120/m standard rate), but I think it’s well worth it. They have a really nice wellness section with 2 saunas and you can attend all the classes. They even have their own app and give rewards to members who train regularly. Recomended!

Fantastic experience: was so nice! And have an expert haircut! Great vibes in there, nice guys, great and haircut! Thank guys

Negative experience: Horrible customer service. Refuses to provide receipts for past membership payments. Tries to put up road blocks when you try to cancel your membership (is that even legal?).

Fantastic experience: Fabulous gym and pool. It's spotless and plenty of staff around to help you.

Fantastic experience: Brilliant gym, very clean and the staff are lovely! The pool is a decent size. A great variety of classes too.

Fantastic experience: My favourite gym in Dublin ☺️ staff are amazing and always friendly, newest equipment, never get bored ♥️

Negative experience: Well, isn't it just precious how this gym has the audacity to charge a whopping 90 euros for off-peak access and a staggering 120 euros for full access? One would think they'd offer something worthwhile for such exorbitant fees, wouldn't they? But no, what do we get? A sad excuse for equipment, classes where you're expected to bring your own gear, showers that could double as science experiments, and toilets that seem to have a vendetta against cleanliness. And let's not forget the cherry on top: the swim pool and sauna, supposedly places of relaxation, are off-limits during weekdays because of all the racket from classes and blaring music. How thoughtful. But wait, there's more! Trying to cancel your membership? Good luck with that. Instead of the usual one-month notice, they demand you keep shelling out cash for three more months because, you know, they're just so special. Oh, it's no wonder everyone's tripping over themselves to avoid this gem of a gym. Truly, it's a marvel of modern times.

Fantastic experience: This place it’s just amazing, maybe the changing rooms can be warmer! But it’s ok! I really recomend the Yogalates whit Vanessa, it’s just something out of the world !! Beautiful class

Fantastic experience: Best gym in my area.staff is really friendly . They have wide range of machines and no of classes full week.

Negative experience: Equipments to lift are limited, some of them are usually broken and taken long time to be fixed, doesn’t worth the price. Also they ask for 3 months in advance if you decide leave the gym.

Fantastic experience: Best gym I’ve been in Dublin !! Clean, lots of classes, great machines, plenty of cardio, pool sauna jacuzzi you have it all . Best place to clear your mind and spend your time

Positive experience: In general, a big gym with lots of facilities, such as a swimming pool and sauna. But, not all machines are working. If you sign up for a class, you should make sure not to be late. Otherwise, they will not let you join. One more start for trainers. They ate great in this gym.

Fantastic experience: I'm a leisure Manager in the same industry and I have to say this place is magical .. cleanliness is top notch; equipment is top of the range and the staff are super friendly. If I lived in Dublin I was be a member. Well done guys and Thank you PS... It has the best Sauna I have ever seen......

Fantastic experience: Amazing management of all staff on that gym special thanks for Jessica who always remembers my name thank you guys so much.

Positive experience: Very decent Gym, mostly clean and good assortment of machines. Could do with more smaller plates and Squat racks that allow more nuanced heights settings

Fantastic experience: Great gym, with classes included, spa, 6 weeks personal trainer assessments and points collection for attendance you can exchange for various things. The points definitely get me motivated to come into the gym more. Only thing that needs improving is the app ;)

Negative experience: I need to bring this into your attention this morning the gym trainer on the gym floor pointed out to me to wear shoes which i removed while doing Squats. I knew he asked me out of concern as anything can happen in the gym if you not wearing the right gear. And I also knew these basic things having said that I am not new to gym industry and its almost 15 years and growing I am working out in various gyms pan India and Singapore. And I was once Senior personal trainer and senior fitness model in Golds gym , Noida. So I know some basic rules and for the same I was looking at that time to place where i can sit and put on my shoes which unfortunately was near the treadmill, but the trainer shouted on me in such a way that everyone looked at me as if I killed someone or did terribly wrong which I felt very humiliating and I personally feel it was a raciest attack which I wasn’t expecting and he threatening me saying that “I will go down at the reception.” As if I am scared with the management people. Kindly look into this issue and I need to talk regarding this matter to the Gym manager or someone having the authority. There is a way to talk to people. I haven’t done any crime by not wearing shoes, so things can be communicated politely.

Positive experience: Honestly a great gym, awesome facilities and classes, the only thing it’s missing is an ice bath. Something maybe they should consider investing in. The one thing I miss from my previous gym.

Fantastic experience: My boyfriend has had a membership for over 2 years, and I've had mine for almost a year now. Everytime we go to the gym, the reception staffs are kind, and the gym is kept clean both during the week and on the weekends. The trainers provide an abundance of positive energy and motivation. They are all professional and kind! Additionally, the swimming lesson is also fantastic. Thank you to all of the staff for hard work!

Positive experience: Facilities in general are good. There are a wide range of classes but I haven't tried any so can't comment on their quality. The popular classes book out very quickly, so your chance of getting into one can be slim. The gym gets very busy in the evenings. Usually have to wait for equipment. I'm subtracting two stars for two main reasons. First, there are machines on the gym floor that are out of order frequently for days or weeks at a time, often the same machines keep breaking down. If a machine keeps breaking down it obviously needs to be replaced. Second, the showers in the evenings are a nightmare. Some evenings they are just cold, and other evenings the temperature fluctuations are incredibly frustrating. Both of these issues are not acceptable for a gym that charges €120 per month.

Fantastic experience: I loved the sports centre, a perfect environment for practising physical activities, improving health and well-being!

Fantastic experience: Amazing gym with amazing staff ,so posh! Loving it

Fantastic experience: This is such a nice gym based in the city centre - every time I go to the spa I feel like I’m on holidays. It’s just such a nice place to switch off. The gym is v well equipped and the staff are always on hand to advise. If you need it, they offer check-ins and a free programme - which is great for anyone new to weight lifting. The atmosphere is v welcoming, the staff are all super friendly and the variety of classes that they run are exceptional. I’ve been a member for a number of years and cannot see myself in any other gym.

Positive experience: Delighted to be a member here. Spotless facility and very helpful staff. Can’t give it a 5 as the monthly cost of this gym is very high.

Fantastic experience: This is well worth the membership price. One of the best gyms I've been a member of in Dublin. Excellent facilities and a wide range of classes (as part of membership) 7 days a week. A fabulous pool and spa area. Better than some hotel spas I've been in. Swimhats must be worn and the area is well monitored by staff. Scrupulously clean and well maintained gym locker room, constantly monitored and cleaned by staff. Good hair dryers (and straighteners) with mirrors and lighting- very comfortable area to change after a workout. Great, friendly, well informed staff.

Fantastic experience: I just want to say that I had an induction with Juliette, and she was superb! She was so professional and really efficient. She was also so lovely, and you can see how experienced she is.

Negative experience: The only gym in the area, it is expensive (compared with others) for being too crowded most of the time of the day, you will end up queuing often as it is very short in machines (one machine per muscle in general terms - no many options). If you provide feedback at the desk, expect the management to be a bit rough. The machines are broken too often, (once a month I’d estimate) and they take forever to fix them. Right now the leg extension has been broken for over a month and no plan to fix it it seems.

Fantastic experience: Been a member of many health clubs over the years but can honestly say 1 escape is by far the best, brilliant facilities, great classes, no waiting for equipment and amazing friendly staff.

Fantastic experience: In the heart of Smithfield, from the outside looks very small but it's pretty big! 4 floors of gyms, cardio and weight lifting machines, pool, jacuzzi, sauna. Lots of classes for everyone, to attend them you have to book on the app. Staff is quite helpful too. 120 euro a month but it's worth it!

Fantastic experience: Great service. I loved my time there. Shout out to Kim, what a Charlie’s Angel.

Negative experience: Bad services and people, the staff is really bad. I booked a class and I was there on time and they ignored me saying that I was not there, but I did my check in before class and in the App it is classified as attended. I just wasted my time. We pay a very expensive fee and we received a very awful services. I don't recommend this gym...I was ready in the class at 19:15 and the door was Closed...

Fantastic experience: Amazing experience! Clean and comfortable studio, helpful and lovely staff! Highly recommend! My favourite are the Aqua classes.

Negative experience: Cheats and Liars, when I was joining the 1esc, I asked especially if there is a contract because I was looking to move my place in few months and I was told cancel anytime freedom. I went in today to cancel my subscription today because I moved, receptionist was rude and didn’t even hear the story from my side and said minimum 3 months payments they will take. She didn’t even bother to check my account if any notes were attached to my account. Daylight robbery, I asked if anything can be done. Straight face no and its weird how smiling the receptionist were when I went in the first day. Pathetic place. If you are signing up do not trust these liars and use a, use and throw iban. I trusted these thugs.

Positive experience: I love the pool, its tranquil and spotless and after my regular swim the steam room and sauna are a well deserved treat. So much to admire about this gym, best I have ever attended.

Fantastic experience: Equipment is great and you rarely have to wait to use any. The classes are good, and the pool facilities are fab!

Fantastic experience: 1Escape is one of the best gyms I've attended in my life! Amazing staff, very well taken care of, modern and up-to-date classes, material in excellent conditions and always a great escape for our daily routines...totally worth the experience!

Fantastic experience: Amazing place to workout and relax.. totally worth the investment! Lovely staff, always super clean and plenty of classes.

Fantastic experience: Great gym, always clean, lovely facilities, really nice friendly staff and an all round great atmosphere..love it

Negative experience: Very expensive. weird terms and conditions to leave the club, AVOID IT ! I was very clear at the registration time to the lady that I may not join any further the club because it is very expensive for me. I joined it because it was without €120 (free) for the month of March. The lady asked me to pay € 100 to use the offer. But now Vanjna (staff) is asking me for the three months notice to cancel my debit card details which I never intended. AIB bank charged me €10 for nothing because the club is not cancelling my debit card details. I found it very offensive and forceful. I will never come back although I was planning,  in the future, to join the club for the long term but because of the staff behaviour, I will never join again and I will not recommend to anyone.

Positive experience: 1escape Smiths Field is a luxurious health club that offers a premium experience for its members. While it is on the more expensive side, you definitely get what you pay for in terms of amenities, equipment, and atmosphere. One of the things I appreciated most about 1escape Smiths Field was that it was never too crowded, even during off-peak hours. However, it does get quite busy at times, so you may have to wait for equipment or classes during peak hours. As a student who had to take two public transportation to get there, I found it hard to justify the cost and time spent traveling, which affected my ability to fully enjoy the experience. That being said, for anyone who lives nearby and can afford the monthly fee of £90-120, I would highly recommend this health club. It's a posh gym, and for the most part, members take care of themselves, wiping down equipment and returning weights. Of course, there will always be those few who don't care, but that's to be expected in any gym. The environment is clean, and the facilities are top-notch. It's a great place to work out and escape from the stresses of everyday life. Overall, I would give 1escape Smiths Field 4 stars. While it may not have been worth it for me as a student, it's definitely a fantastic option for those who can afford it and live nearby.

Fantastic experience: Great gym, handy location, good plans options. Highly recommended!

Fantastic experience: Brilliant gym. Spotless, everything is to the highest quality, app is brilliant, classes are the biz. Pool etc is fab - like a 5 start hotel

Fantastic experience: A really wonderful community of admin and trainers - Séana and Juliette to name a few. Feel very welcome here & it’s a lovely place to come to get fit! The classes are excellent & the facilities are spotless and top of the range. I’m very happy here.

Fantastic experience: Excellent Health Club/Gym. Top class space with great gym equipment and stunning pool/sauna/steamroom. All staff have been friendly and there is a lovely energy in the gym.

Fantastic experience: Janja went above and beyond in ensuring I left the gym last night taken care off, She is a lovely human being that made me very comfortable during my time at 1escape. Thankyou janja I won't forget your hospitality and kindness

Fantastic experience: Highly recommend 1 escape Health Club, the whole environment is so motivating to start fitness journey. The staff and coaches very helpful and professional. I love this gym especially pool area is so relaxing.

Negative experience: I upgraded my Icon membership to have access to 1escape, and the receptionist told me she wouldn’t charge me for the 3 days or so over (I didn’t request this), and my access was granted. Next time I tried to come, my access didn’t work and the receptionist (different) didn’t know why, and let me through. This happened for about 3 sessions, and then another receptionist blocked me and told me that I had to pay 3 outstanding days to have access. I offered. She said I couldn’t by card; let me through. The next time, same thing happened. Couldn’t pay, even though I wanted to. Let me through. This happened continuously to this day since about two years ago? Eventually I stopped bothering with the Smithfield branch and went back to Camden. Now I’m moving city, and I have to pay an extra 2 months and to have given “three months notice”. I understand why gyms do this - to prevent people cancelling in a whim, and promote gym going, but I went to their gyms for 5 years straight, and this particular one didn’t even let me pay them in the first place! The whole upper management and app architecture of the Icon gyms is incompetent, carried by their excellent staff on the ground. Update: 1 month after cancelling my direct debit after informing them I moved out of the country, they took another 99 Euro as a ‘in app purchase??’ Even though the DD was cancelled. Which means they can work outside of the DD agreement. Shady. Update 2: they’re STILL trying to take my money having told them at the start of Feb I’ve moved out of the county. At this point, completely scummy way to treat a mistreated yet loyal customer for 5 years.

Fantastic experience: I believe that 1escape is one of the best health club in Smithfield! I would recommend it to everyone who wants to change their life and wanna live a healthier one.

Fantastic experience: The atmosphere and staff are so friendly and there’s a lot of facilities like classes, pool, sauna, etc. It is relaxing and also extremely clean. Great place! Highly recommend this gym :)