The Westgrove Hotel

Negative experience: Very terrible hotel, unhelpful staff/managers

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ We had the absolute pleasure of hosting the Let’s Talk Weddings Awards at The Westgrove Hotel last night, and what an incredible experience it was from start to finish! This was our second year holding the awards at The Westgrove, and once again, the team completely exceeded our expectations. Every single detail was thought of — from the warm welcome to the smooth running of the night — nothing was ever too much trouble. The small touches throughout the evening really stood out and added so much to the overall atmosphere, showing just how much pride and care the team put into everything they do. The staff were professional, attentive, and genuinely friendly, which made the entire night run seamlessly. Our guests were so impressed, and the feedback we’ve received has been overwhelmingly positive — a true credit to the venue and the people behind it. The Westgrove doesn’t just provide a beautiful space; they create an experience. We are so grateful to have had such a supportive and dedicated team behind us to make the awards night magical. Without hesitation, we highly recommend The Westgrove Hotel for any event — you will be in the very best of hands. We’re already looking forward to coming back again in the future!

Fantastic experience: Excellent service friendly staff good food

Fantastic experience: Was there for my daughters wedding. Everything went smoothly staff were brilliant and attentive couldn't recommend highly enough for anyone considering it as a wedding venue.

Fantastic experience: I've taken one star away the staff in the breakfast room are poorly trained and the man serving the hot food in at the buffet is very rude and gives out miserable portions.

Fantastic experience: It was an absolute privilege to celebrate our wedding at the westgrove hotel , from start to finish our journey was amazing , Lorna and Lydia are the most incredible wedding coordinators, they made our journey one we will never forget. From the general manger Bonnie who is so accommodating and kind, to the catering staff especially Nina and James you all made our day so special with your kindness. The food was expatational everyone is still talking about.We will cherish this day forever because of everyone at the Westgrove Hotel. If you are looking for a wedding venue honestly I cant recommend these enough i viewed many other venues and this one reach above our expectations for our day. Thank you all lots of love Amanda & Bayo

Fantastic experience: Très bel hôtel. Les chambres sont spacieuses et le personnel friendly. De

Fantastic experience: Buen hotel bien situado y bastante cómodo aunque antiguo,un lugar para estar tranquilo y desconectar

Fantastic experience: Great hotel, good food and people.

Fantastic experience: I brought German visitors to the hotel

Positive experience: I recently stayed at this hotel for a few nights and had a wonderful experience. It’s a beautiful, spacious property with a warm and welcoming atmosphere. The staff were friendly and attentive, making the stay even more enjoyable. The rooms were clean, comfortable, and well-appointed. I also noticed it’s a popular destination for weddings, which speaks to the hotel’s charm and appeal. With excellent amenities and plenty of nearby attractions, it’s a great choice for both relaxation and special occasions.

Positive experience: Very friendly and efficient staff. Bedroom is a little tired and I need of revamping.

Negative experience: Booked family meal for 3pm got there and was told we had to be finished by half 3. The Sunday Carvery was cold absolutely disgusting. As soon as we left the carvery they closed the shutters couldn't believe it. We didn't even have time to settle down. The roast potatoes were disgusting rock hard. The mash potatoes were powered potatoes, the vegetables well there was no words, the gravy shocking. Everyone of us wasted their food. My husband picked up mustard which was 5 months out of date. We did get the money back for my husband's meal. When we booked the meal we thought lovely family get together and the hotel looks lovely from the outside, but the restaurant was shocking. Will never set foot through the door again. Don't waste your money booking a meal fuming isn't the word.

Fantastic experience: Went to the WestGrove for my Birthday. 19/12/24 . We went to Reception and got the most welcome you can received. Then my self & my friend Sandra went to the bar. The Restaurant ❤️ Manger Jamie was so helpful in every possible. He went out of his way for us. The treatment we got was perfect. We got Lunch the food was well presented and Amazing. The Chef cooked such lovely food. loved it. If you ever want to go to WestGrove I Recommend it . ❤️❤️

Positive experience: Bit dated hotel but great service, some tips could be to have water and body lotion in the time, clean scuff marks on the walls and better lighting in the corridors on 3rd floor. But tasty food and great service.

Negative experience: Avoid this Hotel Customer service non-existent I've called twice Sent 6 emails and still have heard nothing from management. Room are ok Food mediocre Staff trying to multi task which causes massive delays Waited 10/15 twice for our drinks orders Half the group were finished their mains while the other half hadn't even received there main yet ( 15/20 min delay on food ) Complaint to staff at time it fell on deaf ears The day after check out a payment for 295 euro tried to be taken from account for a room that had already cancelled. Had to call the hotel and ask no payment be taken. I've called and sent emails and I've still received no correspondence from the westgrove management.

Positive experience: Everything perfect bar breakfast room..... Arrived there at 09.25 and every single table full of dirty dishes....... Only 2 staff on....deffo needed more...... Had to ask re hot food etc as served from next room..... Everybody continually asking for tea....toast....butter.....cups etc etc...

Positive experience: The staff were warm and helpful. The executive room was comfortable. Wi-Fi worked efficiently.

Fantastic experience: Best ever. From the cleaner's to the management they were absolutely brilliant.

Negative experience: Every time I come here for food it gets worse and worse. Picture attached is the expensive "Hot joint sandwich of the day". I gave it back to the server laughing at how bad it was. I'd get a better sandwich for 4e in a spar. Pull yourselves together folks, your food is laughably bad.

Fantastic experience: Lovely hotel & friendly staff

Fantastic experience: Great staff young but very friendly only negative was 4pm check in

Fantastic experience: What a fantastic hotel loved it we will be back... service was out of this world well recommended

Fantastic experience: Started in one of the apartments this time anf was so comfortable lovely

Fantastic experience: Very good food very good service and very good wine.

Fantastic experience: Great stay from begininng to end. We booked our room with Amanda from reservations who was so helpful. Our room was bright and spacious with a very comfortable bed - we both had a great night of sleep. The staff were all so attentive and friendly - Barbora served our dinner and was great. The food was incredible - we had a 3 course meal with our package and there was lots of choice and everything was to a very high standard - very impressed! We had a spa treatment the next day and Kelly was so pleasant to deal with - she was very helpful advising on treatments before we arrived and so lovely when we were in there. We also went for a swim and the pool was ideal - there were a few other people using it but there's plenty of space and it's a nice bright pool area. We were gutted we had only booked for one night and can't wait to get back - we're based in Dublin so it's only a short drive for a very worthwhile break.

Fantastic experience: Amazing staff. Check in was slow tho, they were full the night previously which is fine but 3.45pm was checking in was a bit annoying, other than that couldn't fault anything, food,staff,facilities were all very good. Well done. There was a strange thing tho. I booked a room for the night with a 3 course meal package. We walked up to the restaurant and a customer was in front of me (not a staying guest) they scanned her covid passport and they said unfortunately you haven't had your second jab more than 7 days prior so u will have to dine outside....then when I walked up to book my table, they checked my room number they said yeah go ahead table here in the restaurant...so just because I paid for a room for the night I'm immune from sitting outside?. Is it just as bad as the 9€ meal before, u can go to have a drink as long as u pay for a 9€ meal. I Don't think a paying guest has any difference to any1 who just walks in off the street for something to eat.

Fantastic experience: My wife and I went to the Westgrove Hotel for dinner. On arrival, we were greeted by the Manager who really went out of his way to show us the menu and then to show us to our table. The wine list is superb, the Food Menu has something for everyone and the service is exceptional. Our food was absolutely fantastic and the staff were polite and very efficient. Cannot recommend this restaurant more highly. Location is great, lots of parking and the ambiance is superb. Well done and thank you.

Fantastic experience: Great hotel.. great location.. fantastic staff and service.

Fantastic experience: Stayed july 3rd .2021.well done to all it was a very relaxing stay well equipped for covid loads of space extremely friendly staff very helpful. Ate in the restaurant food was fab.rooms spotless.well done to all .I'm looking forward to booking again

Fantastic experience: Lovely coffee and cracking reuban sandwich in the oak bar, killed an hour nicely..thanks.

Fantastic experience: Stayed in the hotel with a group of friends. Excellent service, the staff were super friendly and went above and beyond. Will definitely stay again.

Fantastic experience: Excellent hotel, staff were lovely our room was fabulous will definitely be back.

Fantastic experience: Had my sons wedding there on Saturday the 14th of August and the staff were amazing especially Lorna the girl in charge of events . Food, cleanliness, friendly helpful staff from start to finish I would highly recommend this hotel.

Fantastic experience: 4 stars deserved. A pleasant dining experience.

Fantastic experience: Really nice hotel, friendly staff very relaxing

Fantastic experience: Lovely well run hotel. Staff are amazing. Hotel spotless. Food really nice.

Fantastic experience: Delicious food and very friendly staff.

Fantastic experience: Beautiful hotel amazing staff can't wait for my sisters big day in july

Fantastic experience: Had a lovely spa afternoon staff were Lovely and friendly treatments where very relaxing

Fantastic experience: Absolutely fab great staff and gorgeous food definitely return

Fantastic experience: Fabulous hotel, very nice helpful courteous staff.

Fantastic experience: Lovely stay overnight last weekend. Staff so friendly and nothing a problem to them. We had a table of 10 including four children for dinner and couldn't believe how smoothly it went. Thank you to all the staff.

Fantastic experience: Lovely hotel nice place for dinner and a drink and stay

Fantastic experience: Beautiful hotel staff very welcome will be back

Fantastic experience: Lovely hotel. Excellent breakfast

Fantastic experience: Had a lovely stay in the West Grove hotel. From the food, to the spa to the comfy beds and lovely decorations for Christmas I couldn't fault our stay. We had a great time.

Fantastic experience: I enjoyed the comfort of attending the hotel for getting food maybe some day even to stay for a couple of nights, a beautiful Hotel, main topics, (a very clean place) (the staff/management were so nice and pleasent) overall its a great place to visit, it's worth attending again.

Fantastic experience: Have our wedding booked here. The staff are like family, can't do enough for you.

Fantastic experience: A great hotel with quality customer service and comfort

Fantastic experience: I was at an award ceremony and afterwards I went into the bar have a drink I found the staff very helpful enjoyed my night

Fantastic experience: Beautiful hotel, staff were amazing and very attentive. Food was delish as well. Would highly recommend a trip here. I can't wait for the next time

Positive experience: Pros - Good size bed, nice breakfast, clean room. Cons - Room was absolutely freezing, radiator barely got warm. If you’re thinking about eating in the Oak restaurant located in the hotel I wouldn’t waste my money there again. Awful food for such a high price.

Fantastic experience: Very comfy. Food was fantastic. But restricted with table service from bar. But definitely enjoyable. Staff amazingly friendly and helpful

Fantastic experience: Really nice hotel. The rooms are amazing especially the family rooms, they are huge and include a kitchen, amazing to heat baby's bottle etc. We are here atm and the whole family have had such amazing stay. The staff are incredibly friendly and helpful. Would highly recommend this hotel.

Fantastic experience: Beautiful hotel staff really made us feel comfortable and very friendly they couldn't do enough for us all definitely recommend the westgrove hotel to my friends and family really worth a visit

Fantastic experience: Top class

Fantastic experience: This hotel is amazing. We got married here in July 2021.After meny postponements due to the pandemic we finally got our day.our wedding coordinator Bernadette was super so helpful throughout. She made the postponements a lot easier with her help. Our wedding day was magical. Highly recommended this hotel. regards ciara & Gerard

Fantastic experience: Having worked here for 6 years , it was great to pop back for food. Hotel looks great, fresh paint and carpets throughout. Covid protocols followed to a tee. All staff were exceptionally friendly. Food and drink top notch (try the wings). Well done all at the WestGrove

Fantastic experience: Lovely hotel, rooms are cosy. Restaurant and food was fantastic. Really enjoyed our stay. Very convenient underground parking and supermarket and chemist in the same complex. Would definitely recommend.

Fantastic experience: We stayed here Wednesday night as we were helping organise a charity event locally the following morning, from start to finish of our stay it was 5* treatment.... staff we happy, friendly and went above and beyond to help us have a comfortable stay. Rooms were spotless. Will definitely be back, and have no hesitation in recommending the hotel to anyone....

Fantastic experience: Had such a nice time staying at the Westgrove recently. The room was fabulous, we upgraded to a suite. The hotel food was really nice and catered well for the kids. The staff were friendly and helpful. We enjoyed swims in the pool and lounging and its the perfect spot to do both. Lovely seating area under current restrictions outside. Overall we had a lovely stay, many thanks

Positive experience: Great hotel, fantastic swimming pool. Very attentive staff. Bar food very expensive

Fantastic experience: The most comfortable hotel stay I've had in a longtime. Delicious food and swimming pool fun for the kids. Lovely and helpful staff. We cannot wait to visit again

Fantastic experience: I really enjoyed my stay here. The reception is beautifully designed. The room I stayed in with my partner was very clean and the bed was very comfortable. The bathroom was lovely too. Also it smelled great. My only wish was that the window was a big bigger for the money paid but the view over Clane was beautiful so a very small issue. The breakfast was great. The staff were lovely. I would like to try some more of their facilities next time. Also great location, it's so handy being so close to a SuperValu in case you need anything.

Fantastic experience: Myself and my friend got the “Girly Getaway” and it was amazing! The room was beautiful and the food was so tasty. The service was fantastic and the staff were so warm and friendly. I special thank you to Awa and Kate who looked after us especially well and made the stay extra special. I would definitely recommend!

Fantastic experience: Hotel is a very well designed spacious, clean and well decorated hotel with great access available making easy to connect from either car park. The roomed apartment are very spacious good with seperate living room and kitchen warm and comfortable due to COVID-19 most of the hotel is still not open so I can not comment on the other facilities of the hotel.

Fantastic experience: Fantastic few days..Hotel was fabulous. Ciara, Sylvia and Helen at Reception were so helpful. Danny, Paul and Niamh in the Oak Bar couldn't do enough for us. All the other staff were so nice and polite. Definitely will be back.

Fantastic experience: Needed their services during covid while attending a funeral. They could do no more for me and my wife, as they were very friendly, sympathetic and professional. The rooms were well sterilised, clean, comfortable and bright. Well done.

Fantastic experience: Very nice hotel with nice amenities and large rooms. We stayed here for our visit to Dublin. It wasn't an ideal location, but maybe a 45 minute drive to downtown. The breakfast had a nice variety. We didn't eat at the restaurant or bar for lunch or dinner. They were in the process of remodeling the outside entrance during our stay, but still, very nice.

Fantastic experience: we got married here recently and we can not say anything bad about the hotel. the rooms were amazing, large & clean. And every member of staff from reception, bar staff, even the cleaners were so nice and helpful to everyone of us not just the bride and groom. Helen the wedding coordinator was amazing through all the planning and every question or idea we had was always met with a smile or no problem. Juan the manager was amazing and made sure everything went so smoothly on the day! and a special recommendation to Ryan from the bar who went out of his way over our 2 days to make sure every person had what they needed and were been looked after

Fantastic experience: Birthday celebrations with friends. From the moment we arrived we couldn't fault this hotel at all. Spotless rooms to beautiful food. The staff, receptionist, restaurant staff, bar staff, accommodation staff are a credit to this hotel. We will definitely return.. All in all a perfect experience

Fantastic experience: We got a cracking deal from the Hotel for a Sunday night. Great rooms + kids club. Nice staff. Our youngest left her teddy in the room and the reception staff were extremely helpful getting the bear back which ended up in an external laundry in a different town. Couldn't say better for this hotel and top notch staff